Should you wish to send product(s) back, please ensure the following;
(a) The return is sent within 21 days of invoice date and we have agreed in writing that the goods can be returned.
(b) The goods are returned in original packaging and in a clean, presentable and re-saleable condition.
(c) Please take responsibility for freight costs for return, except where special arrangements have been made, or when items were faulty or wrongly supplied.
(d) You agree to pay a re-stocking fee of 10% of the value of goods returned. Where goods are not returned under suitable conditions, we may, at our own discretion, charge a higher restocking fee or provide no credit whatsoever.
(e) A copy of the invoice with returned items clearly marked must be included, along with a print-out of this completed form.
Any customized items purchased on sale are not to be returned.
please read our non-return basis full terms and conditions for further information.